cancel
Showing results for 
Search instead for 
Did you mean: 

O2 are advising they are changing making changes to my direct debit

Madrid
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Can you please confirm whether the email I have recently received is genuine.

It says that my O2 Direct Debit has changed and that I don't need to do anything.  Firstly is this a genuine email from O2 and secondly why are you changing this.

Message 1 of 3
2,158 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Enlli
Level 69: Guiding Light
  • 9007 Posts
  • 68 Topics
  • 1797 Solutions
Registered:

Well we are customers and not O2

However we do know that O2 are having to change some Direct Debits as they move to a new billing system

If in doubt

Message O2 on
(Facebook) (https://o2uk.co/O2CFB
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,
They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

View solution in original post

Message 2 of 3
2,154 Views
2 REPLIES 2

Enlli
Level 69: Guiding Light
  • 9007 Posts
  • 68 Topics
  • 1797 Solutions
Registered:

Well we are customers and not O2

However we do know that O2 are having to change some Direct Debits as they move to a new billing system

If in doubt

Message O2 on
(Facebook) (https://o2uk.co/O2CFB
X (Twitter) (https://o2uk.co/O2CTW) or
Instagram (https://o2uk.co/O2CIG) ,
They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 3
2,155 Views

MI5
Level 94: Supreme
  • 151925 Posts
  • 650 Topics
  • 28861 Solutions
Registered:

@Madrid 

Everyone gets that notification when they are moved to the new billing system.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
2,150 Views