Solved: O2 app

Johnmac · ‎19-01-2021

I can't access one of the handsets on to my o2 app. I think when trying to do this I've opened a new o2 app just for that handset?

MI5 · ‎19-01-2021

@Johnmac

You need to merge your accounts in your MyO2.

Choose the option to "bring in other products"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎19-01-2021

@Johnmac

You need to merge your accounts in your MyO2.

Choose the option to "bring in other products"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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