cancel
Showing results for 
Search instead for 
Did you mean: 

O2:We were unable to process your latest bill.

SimonAllen
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have had this text message an hour ago.

'O2:we were unable to process your latest bill.  In order to avoid feres, please update your billing information via:https:// '

 

There are two possibilities here.  It might be a genuine text message.  It comes from 44 7306 887120.  If it is genuine I was not aware there was any problem with my account.

 

If it is a criminal then what is O2 doing about this.  The Whois search on the domain is interesting.

 

So what do you think?

Message 1 of 2
138 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 127059 Posts
  • 614 Topics
  • 21920 Solutions
Registered:

@SimonAllen 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.
Please also remove the link to stop others clicking on it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
135 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 127059 Posts
  • 614 Topics
  • 21920 Solutions
Registered:

@SimonAllen 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
O2 never text from a mobile number.
Please also remove the link to stop others clicking on it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
136 Views