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O2 Travel

Markol
Level 1: Joiner
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Hi

 

I selected the o2 travel Bolt on a few days ago , I had a confirmation email to say it’s set up and it is  £6 per day . I am in Dubai and noticed I have been charge international calls and data so far, over £69 in two days, any ideas as to why I’m being charge? 

Thanks Mark 

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MI5
Level 94: Supreme
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@Markol 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127478 Posts
  • 614 Topics
  • 22148 Solutions
Registered:

@Markol 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 4
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Bambino
Level 78: King of Kings
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@Markol Dubai is not included in O2's list of countries: Using your phone abroad | International | O2

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
  • 127478 Posts
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  • 22148 Solutions
Registered:

Dubai comes under UAE.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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