cancel
Showing results for 
Search instead for 
Did you mean: 

O2 Travel Inclusive Zone bolt on issues fixed?

BTN_EPS
Level 1: Joiner
  • 7 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hello Community wave,

I'm travelling to Canada in the next month or so, and have a Sim Only tariff that includes the O2 Travel Inclusive bolt on showing in my account, hence, should have inclusive roaming whilst I'm there. 

Now, my question after checking this forum, (there seems to have been A LOT of issues with the O2 Travel bolt on in the past, such as people being actually charged the roaming fees and then having a battle with customer services for a refund at a later date), have these issues finally been ironed out? 

Like many on here, part of the reason I chose my tariff was the roaming in 75 countries and do not want to end up with my holiday being tarnished by roaming hassle! 

If anyone has any recent insight to this, then I'd be much obliged if you could share it! 😊

Message 1 of 4
162 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 122226 Posts
  • 609 Topics
  • 18981 Solutions
Registered:

@BTN_EPS 

No recent issues reported but check by calling O2 before you go that it is set up and active on your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 4
157 Views
3 REPLIES 3

MI5
Level 94: Supreme
  • 122226 Posts
  • 609 Topics
  • 18981 Solutions
Registered:

@BTN_EPS 

No recent issues reported but check by calling O2 before you go that it is set up and active on your account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 4
158 Views

BTN_EPS
Level 1: Joiner
  • 7 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Great stuff - will do, thanks @MI5 👍

Message 3 of 4
154 Views

MI5
Level 94: Supreme
  • 122226 Posts
  • 609 Topics
  • 18981 Solutions
Registered:

Welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
152 Views