cancel
Showing results for 
Search instead for 
Did you mean: 

O2 Travel Charge

K_POPAT
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I am in Malaysia and have switched off roaming and using only Wifi and am getting randomly charged £5 multiple days in a month. How do we get this resolved? 

Message 1 of 2
336 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151649 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@K_POPAT 

If making / receiving calls and sending texts you will be charged the daily travel fee.

It's not restricted to data use only.

https://www.o2.co.uk/international/using-your-phone-abroad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 2
309 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 151649 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@K_POPAT 

If making / receiving calls and sending texts you will be charged the daily travel fee.

It's not restricted to data use only.

https://www.o2.co.uk/international/using-your-phone-abroad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
310 Views