Hi there, O2 has become the worst company in providing customer services. You have to hang on to hours to just for a chat with CS on phone.....why? We pay monthly hefty bills just to hang on to phones and listen to that crap songs for hours.
If you get hold of one by any chance, than you will be told our systems are playing, what the hell, you have waited for hours to just listen to this one.
Moreover, O2 is not taking care of their premium customers at all.....
Moreover, O2 was down for 2 complete days, why it never happened to someone else. Although, it might be there bad luck, but no apology messages, nothing............but still we have to pay for it.
Well, I am leaving O2 in next 3 months when my contract finishes, because the messed up my upgrade big time. They promised me early upgrade, but are not willing to give one according to my needs.
Bye bye O2.
