Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Level 1: Joiner
Posts: 1
Registered: ‎17-09-2019

O2 TRAVEL not working

I have an Iphone6. I have used O2 travel successfully in France, Spain and Germany before. But the last two trips to France including this time it just won’t pick up anything. I tried manually selecting a network but I honestly don’t know how to get it to work now
Posts: 108,272
Topics: 559
Solutions: 14,341
Registered: ‎04-04-2012

Re: O2 TRAVEL not working


Try changing your data APN to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 81,072
Topics: 575
Solutions: 3,920
Registered: ‎04-01-2009

Re: O2 TRAVEL not working

They may have put you on the incorrect data bolt on if you have upgraded or changed tariff since your last trip. Check with customer service when in the UK.

Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: O2 TRAVEL not working

Hi @BethyD, I know it's been a while since you posted, but I was wondering if either of the suggestions above helped you get this sorted in the end? Smiley Happy

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register? Smiley Happy