O2 TRAVEL not working

BethyD · ‎17-09-2019

I have an Iphone6. I have used O2 travel successfully in France, Spain and Germany before. But the last two trips to France including this time it just won’t pick up anything. I tried manually selecting a network but I honestly don’t know how to get it to work now

MI5 · ‎17-09-2019

@BethyD

Try changing your data APN to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

jonsie · ‎17-09-2019

They may have put you on the incorrect data bolt on if you have upgraded or changed tariff since your last trip. Check with customer service when in the UK.

O2 Social Media

Twitter

Instagram

Facebook

EmilieT · ‎16-10-2019

Hi @BethyD, I know it's been a while since you posted, but I was wondering if either of the suggestions above helped you get this sorted in the end?

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

O2

O2 TRAVEL not working

Direct Debit

Overdue Payment - Bill has been doubled?

4GB of data and unlimited calls and texts but noth...

SIM card

Cancel my c