O2 Simplicity Plans

[Anonymous]

I see that all the simplicity plans have gone up by at least 50p, but they are all now 4G ready - so you can get 4G (albeit only 100mb of it) for £8.50.

[jonsie]

Check your APN settings against these. http://www.geeksquad.co.uk/articles/o2-apn-settings

[MI5]

Sounds like you have iData as your apn but don't have iData active on your account.
2 Choices - either call cs to have iData enabled or change your apn to "mobile.o2.co.uk"

[Anonymous]

Thank you people.Tried & checked the link above and all present and correct but still no joy.So as suggested I called CS to get the iData activated on my account which will be done from midnight tonight.When I called & said I had an iPhone 5 the guy instantly knew the problem,and said if the sim I had was for any other device other than the iPhone it would have worked straight away.Thing is,my account here lists my device as an iPhone 5,when asked when changing to Simplicity I told them I had an iPhone 5 so why wasn't it activated anyway when it was sent out to me if it was a known problem with said device ? Odd goings on to me that.Oh well,it's been fun lol NOT !

[MI5]

Some people prefer iData and some prefer mobile.o2.co.uk so it's left down to user choice.
I don't think it's fair to call it a problem, I'd say more "choice".

[jonsie]

All will be well tomorrow then. Been a roller-coaster for you...:smileywink: