on 23-04-2013 18:42
on 23-04-2013 18:42
Does anyone else think its a bit tight that existing customers cannot tag onto the recent refresh scheme?
For the last year I've put £191.88 onto a dated galaxy S2 phone and never missed a payment on a phone with a now market value of around £240. Even when I offer a contract extension of a further 2 years they say no to it. Forgive me if I'm wrong but that just seems like bad customer service to existing customers and good to new.
on 23-04-2013 18:51
on 23-04-2013 18:51
Yep the only way to get onto the refresh contact is to pay off the one you have or wait till upgrade time
on 23-04-2013 19:54
on 23-04-2013 19:54
@Anonymous wrote:Does anyone else think its a bit tight that existing customers cannot tag onto the recent refresh scheme?
For the last year I've put £191.88 onto a dated galaxy S2 phone and never missed a payment on a phone with a now market value of around £240. Even when I offer a contract extension of a further 2 years they say no to it. Forgive me if I'm wrong but that just seems like bad customer service to existing customers and good to new.
I can sort of see your point but o2 have to draw the line somewhere otherwise everyone who has just signed up to a 24 month contract would want to switch
on 23-04-2013 20:31
on 23-04-2013 20:31
23-04-2013 20:49 - edited 23-04-2013 20:51
me me me, let me switch now or i'll complain(couldnt resist it) seriously either wait until upgrade time or pay up your existing contract, but be patient
on 23-04-2013 20:50
@Anonymous wrote:me me me, let me switch now
Not to android
on 23-04-2013 20:52
@Anonymous wrote:
@Anonymous wrote:me me me, let me switch now
Not to android
never, decided only to get an s4 if they use ios
on 23-04-2013 20:53
@Anonymous wrote:
@Anonymous wrote:
@Anonymous wrote:me me me, let me switch now
Not to android
never, decided only to get an s4 if they use ios
And don't make it out of plastic water bottles
on 23-04-2013 20:56
@Anonymous wrote:
@Anonymous wrote:
@Anonymous wrote:
@Anonymous wrote:me me me, let me switch now
Not to android
never, decided only to get an s4 if they use ios
And don't make it out of plastic water bottles
on 23-04-2013 22:37
on 23-04-2013 22:37