cancel
Showing results for 
Search instead for 
Did you mean: 

O2 Refresh

Anonymous
Not applicable
Can someone explain O2 Refresh? You pay off your phone and your bill automatically halves.

If you pay off your phone bill then what exactly gets halved? Your next phone bill? (Assuming you upgrade)
Message 1 of 6
2,846 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
  • 122360 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi

There has been a lot of discussion about O2 refresh and its changes. O2 have provided information

http://www.o2.co.uk/refresh

Apparently  when you pay off your handset  your bill is halved

A long thread running discussing the news here....

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/About-a-Tweet-I-Just-Saw-from-O2/m-p/863252/high...

 

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 3 of 6
2,812 Views
5 REPLIES 5

Anonymous
Not applicable

when does my device get paid off ?

Message 2 of 6
2,815 Views

Cleoriff
  • 122360 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi

There has been a lot of discussion about O2 refresh and its changes. O2 have provided information

http://www.o2.co.uk/refresh

Apparently  when you pay off your handset  your bill is halved

A long thread running discussing the news here....

http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/About-a-Tweet-I-Just-Saw-from-O2/m-p/863252/high...

 

Veritas Numquam Perit

Girl in a jacket
Message 3 of 6
2,813 Views

MI5
Level 94: Supreme
  • 143425 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Your bill doesn't always get halved - that's a lie from o2 marketing.
If you pay off your handset cost you may, if you wish, just continue paying the airtime bill. In some, but not all cases, this could be half overall of what you were paying for your combined device and airtime.
Also, once handset is paid off, you are free to either cancel completely or upgrade without early cancellation fees.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
2,785 Views

MI5
Level 94: Supreme
  • 143425 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Anonymous wrote:

when does my device get paid off ?


When you have paid the full amount showing that you owe in your My O2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
2,785 Views

jonsie
Level 94: Supreme
  • 92916 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

The good thing about Refresh is that should you want to change contract or handset, you can do so at any time by paying off the handset in full. This may or may not half your payment should you wish to carry on the contract. In fact only up to 63% of people will see their payments halved.

Message 6 of 6
2,673 Views