Solved: O2 Recycle Bill Credit

Adrian23 · ‎23-09-2018

Hello,
Can someone explain to me exactly how the bill credit of recycle works?
I can see a minus amount on my account.

Thanks

MI5 · ‎23-09-2018

Hi @Adrian23

A minus amount is a credit, so whatever that value is will be the amount you received for recycling your phone.
https://www.o2recycle.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎23-09-2018

Hi @Adrian23

A minus amount is a credit, so whatever that value is will be the amount you received for recycling your phone.
https://www.o2recycle.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Adrian23 · ‎23-09-2018

Thanks for the reply.
Does that amount be split over my contract length or used to credit my airtime bill until it runs out?

MI5 · ‎23-09-2018

Yeah it will be used to pay your bills until it runs out.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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