O2 Open Discount

[Emma_1986]

How long does it usually take for the o2 open discount to be applied? I’ve done it before on my old phone and im

sure I heard back more or less immediately.

I applied for it on 26th January via payslip and national insurance number as still wasn’t receiving the email and I am yet to hear a thing. When I log on to my account, it says they are still waiting for it to be validated. Thank you. 

[Cleoriff]

@Emma_1986 

We're just customers like you but it sounds as if you need someone to access your account which can't be done from here.

Give O2 a call on 202 or 0344 809 0202 (Contract) OR 4445 or 0344 809 222 (PAYG)

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Guide: O2 Open & Friends and Family discounts - How to sign up 

[madasaf1sh]

@Emma_1986 

What phone was it you upgraded to as there are quite a few exceptions, but it usually within about 5 days..