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Anonymous
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O2 Live Chat

Isn't it totally annoying when you cannot get through to O2, even on Webchat when this is the only option provided AAAAHHHHH

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Posts: 108,748
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Registered: ‎04-04-2012

Re: O2 Live Chat

Have you tried this link ?
https://chat.o2.co.uk/system/templates/chat/capita/chat.html?entryPointId=1017&templateName=capita&l...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Registered: ‎14-01-2013

Re: O2 Live Chat

[ Edited ]

@MI5Just tried that link and got this (just the heading and no other info?) Does it work for you? Nothing else loaded at all...

Live chat.PNG

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Posts: 92,882
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Registered: ‎14-01-2013

Re: O2 Live Chat

This link opens...whether anyone will pick up is another matter..Smiley Happy

http://www.o2.co.uk/mobile/chatnow

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Posts: 108,748
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Re: O2 Live Chat

Yep, working fine - you got ad blockers or something running?

chat21.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Topics: 561
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Registered: ‎04-04-2012

Re: O2 Live Chat


@Cleoriff wrote:

This link opens...whether anyone will pick up is another matter..Smiley Happy

http://www.o2.co.uk/mobile/chatnow


That goes to the same place - look at the URL when you click through to enter your details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 92,882
Topics: 751
Registered: ‎14-01-2013

Re: O2 Live Chat

Yes I have got adblocker but disabled it as soon as you said and it still never opened?

Never mind obviously works for you and not me ...Confused

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Posts: 108,748
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Registered: ‎04-04-2012

Re: O2 Live Chat

Yes, as shown.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 92,882
Topics: 751
Registered: ‎14-01-2013

Re: O2 Live Chat

Just to update...the live chat link shown in @MI5's post above, is now working for me Smiley Wink

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Posts: 108,748
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Registered: ‎04-04-2012

Re: O2 Live Chat

Good news
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)