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Anonymous
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O2 Live Chat

on ‎21-11-2016 21:20

Isn't it totally annoying when you cannot get through to O2, even on Webchat when this is the only option provided AAAAHHHHH

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MI5
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Re: O2 Live Chat

on ‎21-11-2016 21:22

Have you tried this link ?
https://chat.o2.co.uk/system/templates/chat/capita/chat.html?entryPointId=1017&templateName=capita&l...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
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Re: O2 Live Chat

[ Edited ]

‎21-11-2016 21:39 - edited ‎21-11-2016 21:39

@MI5Just tried that link and got this (just the heading and no other info?) Does it work for you? Nothing else loaded at all...

Live chat.PNG

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Cleoriff
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Re: O2 Live Chat

on ‎21-11-2016 21:41

This link opens...whether anyone will pick up is another matter..Smiley Happy

http://www.o2.co.uk/mobile/chatnow

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MI5
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Re: O2 Live Chat

on ‎21-11-2016 21:42

Yep, working fine - you got ad blockers or something running?

chat21.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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MI5
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Re: O2 Live Chat

on ‎21-11-2016 21:43

@Cleoriff wrote:

This link opens...whether anyone will pick up is another matter..Smiley Happy

http://www.o2.co.uk/mobile/chatnow

That goes to the same place - look at the URL when you click through to enter your details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Cleoriff
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Re: O2 Live Chat

on ‎21-11-2016 21:48

Yes I have got adblocker but disabled it as soon as you said and it still never opened?

Never mind obviously works for you and not me ...Confused

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MI5
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Re: O2 Live Chat

on ‎21-11-2016 21:56

Yes, as shown.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff
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Re: O2 Live Chat

on ‎22-11-2016 08:18

Just to update...the live chat link shown in @MI5's post above, is now working for me Smiley Wink

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MI5
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Re: O2 Live Chat

on ‎22-11-2016 08:47

Good news
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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