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O2 Live Chat - Problems?

Anonymous
Not applicable

Hello.

 

I have had extremely poor internet (almost non existant) the last 2-3 weeks. I checked live coverage to be told the mast is experiencing high volume, so I thought I would contact O2 via Live Chat.

 

After 5 mins chatting to someone, he had technical difficulties. Sigh.

 

5 mins later I got through to someone else, but after 5 mins of chatting to him, he left - But they couldn't tell me why....?

 

Any ideas? Getting a bit fed up of O2 at the moment!

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perksie
Level 69: Guiding Light
  • 27019 Posts
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Registered:

If you got that report here:

 

http://status.o2.co.uk/

 

about the mast, then there isn't much you can do and hopefully O2 will be working on getting it fixed.

 

Progress reports are not given out I'm afraid.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

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perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

If you got that report here:

 

http://status.o2.co.uk/

 

about the mast, then there isn't much you can do and hopefully O2 will be working on getting it fixed.

 

Progress reports are not given out I'm afraid.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 3
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Anonymous
Not applicable
I know how you feel.

The masts near me are having issues too.

Just keep checking and turning your phone off & on.
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