O2 Complaints email address

[eastendanto]

Just spent an hour on chat with an agent who asked for info and no more than 5 mins later to provide , agent had terminated chat.

I am being double billed for the same number since March and Agent had no idea what I was on about and put the blame on me. I need someone more senior to look at the issue and best way is to email them .

Is there an email address I can write to pls? Not had much luck finding one trawling around O2 website in my account

Thank you

[Enlli]

As you have tried to sort this I'll ask @O2Lisa to message you 

[madasaf1sh]

@Enlli 

Lisa has finished for the day

@Anonymous @O2Ryan 

Can you help here ?

[O2Lisa]

Hi @madasaf1sh, I'm working while 6 so I can pick this up no problem😊

Thanks or the tag @Enlli.

@eastendanto I'll message you privately so we can discuss this further.