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O2 Chat never online!

Anonymous
Not applicable

I have been trying to chat with someone online for the last 3 hours and the status has gone from give us a moment to Live Chat Busy and I have now left it too late to phone up!  Is O2 chat ever working???

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MI5
Level 94: Supreme
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Busy with all the iphone stuff at the mo.
Call in around 8.00 in the morning and you'll get through ok.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 5
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MI5
Level 94: Supreme
  • 151776 Posts
  • 650 Topics
  • 28843 Solutions
Registered:
Busy with all the iphone stuff at the mo.
Call in around 8.00 in the morning and you'll get through ok.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
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Anonymous
Not applicable

I hope you're not expecting anything like customer service from these muppets 😞

Message 3 of 5
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Anonymous
Not applicable

Even if they are online it can take 45 minutes to have a simple converstion, and you are no further forward. 

Message 4 of 5
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gindygoo
Level 25: Hard Hitter
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Registered:
You're always better off speaking to cs by calling 202 and by calling early in the mornings.
Message 5 of 5
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