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O2 Business to Personal

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Anonymous
Not applicable

on ‎13-05-2017 15:58

on ‎13-05-2017 15:58

Hi,

I have had a business account for as long as I can remember. I have recently joined the fire brigade and I know we can get 30% off o2 refresh. How do I go about changing from business to a refresh plan??

Hope someone can help
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MI5
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on ‎13-05-2017 16:04

on ‎13-05-2017 16:04

You'll need to wait until you can upgrade to avoid cancellation fees or if you want to change now call customer services for a settlement figure on 8002.
How to use your discount help here https://community.o2.co.uk/t5/Other-Products-and-Services/O2-Open-amp-Friends-and-Family-discounts-H...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151646 Posts
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Registered:

on ‎13-05-2017 16:04

on ‎13-05-2017 16:04

You'll need to wait until you can upgrade to avoid cancellation fees or if you want to change now call customer services for a settlement figure on 8002.
How to use your discount help here https://community.o2.co.uk/t5/Other-Products-and-Services/O2-Open-amp-Friends-and-Family-discounts-H...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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adamtemp64
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‎14-05-2017 06:26 - edited ‎14-05-2017 06:27

‎14-05-2017 06:26 - edited ‎14-05-2017 06:27

http://www.o2.co.uk/business/support/accounts/transfer-an-account

you have to sletect the consumer tariff first then call o2 as above

 

I did this 2 years ago and it was very straight forward if out of contract

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