O2 BoostBox OR Femtocell

[Anonymous]

I've been having a problem with my signal now for years with O2 and I just found out about their O2 BoostBox OR Femtocell, I called O2 and ask about and told it’s not available because of their TUGO app which I have been using but its crashes all the time. Does anyone know if their still do the BoostBox or not? As most O2 customers know what they are like for getting out of give us anything back like of this that could fix things.

[Anonymous]

I had the Vodafone Sure Signal and, to be honest, it's pretty good.  It needed resetting a couple of times but generally we've had full signal.  If O2 did something similar I would be interested.

[Anonymous]

HI Have just been talking to 'customer service' and no one had even heard of the boostbox. What options do O2 customers have to boost their signal? can you use the voda or orange boosters?

[perksie]

The O2 Boostbox is for business users only, anyone else can use TuGo if your phone is compatible:

http://www.o2.co.uk/tugo/want-it#get_it

A signal booster from another company will not work.

[lucids]

My friend is a business customer he has 2 of them cost him £50 each. They work really well and you can register 20 numbers with them.

[RueDrBouree]

Vodafone - Have sure signal and any Vodafone customer can just buy one from them. (I would be surprised if there is a 4G version coming as data speeds would never be faster than your home broadband connection and I don't think there are any 4G handsets that don't support 3G)

Three- Have home signal box. Three won't sell you one of these until they carry out tests on the signal in your area. However if they think their signal is weak enough they will let you buy one for £50.

O2 has boostbox which is only available to business customers. They have had this product for a couple of years and this "business" only customers rule has not changed.

EE- have Signal Box and its been available to business customers for about a year. There are rumours that its going to be available to regular customers thats thats been rumoured since November last year. There have been reports that existing customers who live in areas were a cell tower is decommissioned have been offered a signal box but this seams to be far and few between.

Alex

[Anonymous]

Does Tugo work with phones on networks that piggyback on O2 such as Tesco?

[perksie]

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@Anonymous wrote:

Does Tugo work with phones on networks that piggyback on O2 such as Tesco?

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No, it's for O2 Pay Monthly customers only.

http://community.o2.co.uk/t5/TU-Go/O2-on-TESCO-ACCOUNT/td-p/511088

[Anonymous]

Thanks...and sorry I didn't find that for myself.

[perksie]

Not a problem, sorry we couldn't help.