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O2 Account Sign In

Wave Hi everybody!

Since the date I've registered with O2 (a week ago) 4 times I had to change my account password, every time I signing In, the password is not being recognised, if this happens again, next time I have no alternative but to contact O2...

Just wondering...! Don't know Has anyone had the same problem with their account?

 

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Level 67: Unsung hero
Posts: 15,064
Registered: ‎31-03-2010

Re: O2 Account Sign In

@Tsidkenu1es We have no access to anyone's account. You need to call customer service. We always suggest you call rather than use Live Chat for account issues. Hope you get it sorted.

I DO NOT WORK FOR O2



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Re: O2 Account Sign In

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Level 2: Apprentice
Posts: 34
Registered: ‎28-11-2017

Re: O2 Account Sign In

My passwords save under my Touch ID maybe this us something you could try once your sorted!☺️
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Posts: 86,757
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Registered: ‎14-01-2013

Re: O2 Account Sign In

@Tsidkenu1esDefinitely never happened to me Horrified

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Level 1: Joiner
Posts: 6
Registered: ‎05-02-2014

Re: O2 Account Sign In

I've found that using Firefox's remember my password facility doesn't seem to work properly on the O2 site, perhaps they've found a way of foiling FF password storing option

 

 

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Posts: 79,945
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Registered: ‎04-01-2009

Re: O2 Account Sign In


@Nisky wrote:

I've found that using Firefox's remember my password facility doesn't seem to work properly on the O2 site, perhaps they've found a way of foiling FF password storing option

 

 It works for me on both mobile and laptop using FF . ....

 

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Posts: 86,757
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Registered: ‎14-01-2013

Re: O2 Account Sign In


@jonsie wrote:

@Nisky wrote:

I've found that using Firefox's remember my password facility doesn't seem to work properly on the O2 site, perhaps they've found a way of foiling FF password storing option

 

 It works for me on both mobile and laptop using FF . ....

 


And for me using PC with FF. Never had a problem...

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Posts: 79
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Registered: ‎31-05-2018

Re: O2 Account Sign In

It is now being 5 days without signing In problems... Thank God...! problem solved...!

 

Thank you...! everyone for your support...! clap clap

One Family * One Community * One Love * One Purpose
*************** UNITED ONE WORLD ***************
***** LOVE***********PEACE************JOY*******
* The Future Is In Our Hearts Our Minds And Our Souls *
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Posts: 86,757
Topics: 729
Registered: ‎14-01-2013

Re: O2 Account Sign In


@Tsidkenu1es wrote:

It is now being 5 days without signing In problems... Thank God...! problem solved...!

 

Thank you...! everyone for your support...! clap clap


How was it solved then @Tsidkenu1es? Did it just resolve itself...or with the help of customer services?

It helps to know, in case it happens to others wink

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