O2 Account Sign In

[Tsidkenu1es]

Hi everybody!

Since the date I've registered with O2 (a week ago) 4 times I had to change my account password, every time I signing In, the password is not being recognised, if this happens again, next time I have no alternative but to contact O2...

Just wondering...! Has anyone had the same problem with their account?

[Bambino]

@Tsidkenu1es We have no access to anyone's account. You need to call customer service. We always suggest you call rather than use Live Chat for account issues. Hope you get it sorted.

[jonsie]

Never had that problem. Definitely call 202 rather than using live chat.

[CLB-]

My passwords save under my Touch ID maybe this us something you could try once your sorted!☺️

[Cleoriff]

@Tsidkenu1esDefinitely never happened to me

[Nisky]

I've found that using Firefox's remember my password facility doesn't seem to work properly on the O2 site, perhaps they've found a way of foiling FF password storing option

[jonsie]

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@Nisky wrote:

I've found that using Firefox's remember my password facility doesn't seem to work properly on the O2 site, perhaps they've found a way of foiling FF password storing option

 It works for me on both mobile and laptop using FF . ....

[Cleoriff]

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@jonsie wrote:

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@Nisky wrote:

I've found that using Firefox's remember my password facility doesn't seem to work properly on the O2 site, perhaps they've found a way of foiling FF password storing option

 It works for me on both mobile and laptop using FF . ....

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And for me using PC with FF. Never had a problem...

[Tsidkenu1es · Accepted solution]

It is now being 5 days without signing In problems... Thank God...! problem solved...!

Thank you...! everyone for your support...!  

[Cleoriff]

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@Tsidkenu1es wrote:

It is now being 5 days without signing In problems... Thank God...! problem solved...!

Thank you...! everyone for your support...!  

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How was it solved then @Tsidkenu1es? Did it just resolve itself...or with the help of customer services?

It helps to know, in case it happens to others