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O2 Account Sign In

Tsidkenu1es
Level 5: Ponderer
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Wave Hi everybody!

Since the date I've registered with O2 (a week ago) 4 times I had to change my account password, every time I signing In, the password is not being recognised, if this happens again, next time I have no alternative but to contact O2...

Just wondering...! Don't know Has anyone had the same problem with their account?

 

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One Family * One Community * One Love * One Purpose
*************** UNITED ONE WORLD ***************
***** LOVE***********PEACE************JOY*******
* The Future Is In Our Hearts Our Minds And Our Souls *
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Tsidkenu1es
Level 5: Ponderer
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It is now being 5 days without signing In problems... Thank God...! problem solved...!

 

Thank you...! everyone for your support...! clap clap

One Family * One Community * One Love * One Purpose
*************** UNITED ONE WORLD ***************
***** LOVE***********PEACE************JOY*******
* The Future Is In Our Hearts Our Minds And Our Souls *

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Bambino
Level 72: Oracle
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@Tsidkenu1es We have no access to anyone's account. You need to call customer service. We always suggest you call rather than use Live Chat for account issues. Hope you get it sorted.

I DO NOT WORK FOR O2



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jonsie
Level 94: Supreme
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Never had that problem. Definitely call 202 rather than using live chat.

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CLB-
Level 2: Apprentice
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My passwords save under my Touch ID maybe this us something you could try once your sorted!☺️
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Cleoriff
Level 94: Supreme
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@Tsidkenu1esDefinitely never happened to me Horrified

*The Game Is On*

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Nisky
Level 1: Joiner
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I've found that using Firefox's remember my password facility doesn't seem to work properly on the O2 site, perhaps they've found a way of foiling FF password storing option

 

 

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jonsie
Level 94: Supreme
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@Nisky wrote:

I've found that using Firefox's remember my password facility doesn't seem to work properly on the O2 site, perhaps they've found a way of foiling FF password storing option

 

 It works for me on both mobile and laptop using FF . ....

 

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Cleoriff
Level 94: Supreme
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@jonsie wrote:

@Nisky wrote:

I've found that using Firefox's remember my password facility doesn't seem to work properly on the O2 site, perhaps they've found a way of foiling FF password storing option

 

 It works for me on both mobile and laptop using FF . ....

 


And for me using PC with FF. Never had a problem...

*The Game Is On*

Girl in a jacket
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Tsidkenu1es
Level 5: Ponderer
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Registered:

It is now being 5 days without signing In problems... Thank God...! problem solved...!

 

Thank you...! everyone for your support...! clap clap

One Family * One Community * One Love * One Purpose
*************** UNITED ONE WORLD ***************
***** LOVE***********PEACE************JOY*******
* The Future Is In Our Hearts Our Minds And Our Souls *

View solution in original post

Message 9 of 17
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Cleoriff
  • 104785 Posts
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Registered:

@Tsidkenu1es wrote:

It is now being 5 days without signing In problems... Thank God...! problem solved...!

 

Thank you...! everyone for your support...! clap clap


How was it solved then @Tsidkenu1es? Did it just resolve itself...or with the help of customer services?

It helps to know, in case it happens to others wink

*The Game Is On*

Girl in a jacket
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