Number

[carl69]

how can i change my number but keep my contract going

[MI5]

@carl69 

How to Guide: How to change your mobile number 

Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2