Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Level 1: Joiner
Posts: 1
Registered: ‎12-12-2018
Accepted Solution


If SIM only contract finished can I still keep the old number for top up ? Thanks
Level 4: Observant
Posts: 161
Registered: ‎04-08-2016

Re: Number

You would have to transfer the number to payg. That's what I did. I think so.
Posts: 70,011
Topics: 547
Solutions: 3,415
Registered: ‎04-01-2009

Re: Number

Yes it's quite easy, though you do need to call customer service and tell them you want to change to P&G. hey will send you a new sim with your number already transferred. Until you call them, your contract will roll on month by month.

Be aware that by calling them, your contract will be closed down so if it has not run it's minimum term already there may be termination fees.


Try to call rather than rely on live chat getting things right.

Community Manager
Posts: 5,108
Registered: ‎18-04-2018

Re: Number

Hi @Lilydu, and welcome to the forum Wave I hope the replies above answered your question, but please do let us know if there's anything else we could help you with!

Access for You: Registration - Find out how to register for our Access for You service.
iPhone 11 megathread! - Find out the latest info on the i Phone 11!
Priority gig tickets calendar - Check out the latest tickets available on Priority!
Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register? Smiley Happy