on 12-12-2018 01:53
Solved! Go to Solution.
on 12-12-2018 02:25
Yes it's quite easy, though you do need to call customer service and tell them you want to change to P&G. hey will send you a new sim with your number already transferred. Until you call them, your contract will roll on month by month.
Be aware that by calling them, your contract will be closed down so if it has not run it's minimum term already there may be termination fees.
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Try to call rather than rely on live chat getting things right.
on 12-12-2018 02:22
on 12-12-2018 02:25
Yes it's quite easy, though you do need to call customer service and tell them you want to change to P&G. hey will send you a new sim with your number already transferred. Until you call them, your contract will roll on month by month.
Be aware that by calling them, your contract will be closed down so if it has not run it's minimum term already there may be termination fees.
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Try to call rather than rely on live chat getting things right.
on 13-12-2018 10:34
Hi @Lilydu, and welcome to the forum I hope the replies above answered your question, but please do let us know if there's anything else we could help you with!
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