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Yes it's quite easy, though you do need to call customer service and tell them you want to change to P&G. hey will send you a new sim with your number already transferred. Until you call them, your contract will roll on month by month.
Be aware that by calling them, your contract will be closed down so if it has not run it's minimum term already there may be termination fees.
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Try to call rather than rely on live chat getting things right.
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- 93186 Posts
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Yes it's quite easy, though you do need to call customer service and tell them you want to change to P&G. hey will send you a new sim with your number already transferred. Until you call them, your contract will roll on month by month.
Be aware that by calling them, your contract will be closed down so if it has not run it's minimum term already there may be termination fees.
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number
Try to call rather than rely on live chat getting things right.
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