Number transferred

GraceMR · ‎13-08-2020

Hi

I have reactivated my number. How do I know when the number has been ported?

I can make but not receive calls, I cannot receive texts.
Is this normal? I cannot set up the number on my iPhone as no confirmation texts.

madasaf1sh · ‎13-08-2020

@GraceMR

Number Ports usually complete by 6pm, I would recommend keep rebooting your handset and keep trying the numbers....

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

Cleoriff · ‎13-08-2020

@GraceMR

Texts are normally the last part of the porting process. As said above, keep rebooting your phone.

If it's not working properly by tomorrow, thn give O2 a call. All numbers in this guide

Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

LukasB · ‎20-08-2020

Hey @GraceMR just checking if the port went through ok?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Number transferred

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Charged double for Monthly Bill

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Calls and SMS temporarily unavailable