Number transfer

[Anonymous]

I've just got a new pay monthly account and wanted to keep my existing number,but because it was on a pay monthly account in my ex partners name for the last year I can't unless my ex contacts them which they aren't willing to do,I was previously on 02 pay and go for 8 years with my number and really want to keep it,any ideas what I can do?

[MI5 · Accepted solution]

Unfortunately there is nothing you can do unless the account holder agrees to transfer the number.
Although you have been using it, legally, it isn't yours. Sorry.

[Anonymous]

Even though it was a pay and go sim in my name previously for 8 years and my ex partner cancelled the contract and paid what was owed

[MI5]

Unfortunately yes.
If they were to call O2 and give permission to transfer the number it could be done in minutes.
But if they won't call, you can't have it.

[Curr946]

If the contract is now cancelled, the number will also be cancelled. It need to be on a live account. Try ringing it, if you get a dead tone the numbers gone. As for transferring it, your at the mercy of your ex.