Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Pay Monthly

Reply
Level 1: Joiner
Posts: 1
Registered: ‎19-06-2014

Number to Name on Bill

Hello
I am trying to find out if I can change the numbers shown on my bill to a name like you can on a BT bill. So when looking at my bill, it would show the name of the person I've contacted rather than a number. If this is not available, does anyone know if this is something 02 may be looking at in the future.
Thanks.
Posts: 95,766
Topics: 756
Registered: ‎14-01-2013

Re: Number to Name on Bill

Hi @FD 

Not currently available with O2 sorry. I have no idea if they would ever think of changing it either.

Welcome to the forum anyway Welcome

 

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Level 19: Quirky
Posts: 1,154
Registered: ‎22-04-2017

Re: Number to Name on Bill

@Cleoriff I thought you could with the myo2 app you had to give it permission to read contacts
Posts: 95,766
Topics: 756
Registered: ‎14-01-2013

Re: Number to Name on Bill

@liggerz87 

When I check my bill via the app (which is rarely) it never shows the names of people I have called or text. Just the number dialled.

There again, I have unlimited minutes and calls, so it wouldn't anyway (unless I call somewhere abroad then it simply shows the number dialled).

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Level 19: Quirky
Posts: 1,154
Registered: ‎22-04-2017

Re: Number to Name on Bill

Strange one I'd have a mess with the myo2 app see of you can figure it out as I remember giving it permission and in Bill's it showed for me unless o2 changed it now and cant be done
Posts: 95,766
Topics: 756
Registered: ‎14-01-2013

Re: Number to Name on Bill

No time to mess with the app @liggerz87 Far too busy. tongue winking

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Posts: 112,394
Topics: 565
Solutions: 14,996
Registered: ‎04-04-2012

Re: Number to Name on Bill

@FD 

Yes mine does in the app but not online. 

As said, you need to give the app permission to read contacts on phone so if the number on your bill corresponds to a contact it will show the name. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 95,766
Topics: 756
Registered: ‎14-01-2013

Re: Number to Name on Bill

Every day's a school day. rofl

That's what happens when you rarely use the app to check bills and calls.

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker