Solved: Number swap

Cj201uk · ‎15-11-2018

I have 3 numbers associated with my account. I want to swap 2 of these over because i need the larger data allowance but don't want to to have to change my number. Does anybody know if this can be done?

jonsie · ‎15-11-2018

No, you can't swap numbers between accounts. You would have to upgrade your tariff or wait until the contracts are due to end and then change the numbers but that won't sort your need for more data now.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

Anonymous · ‎15-11-2018

@Cj201uk I’m not sure you can do that. If you need a bigger data allowance then you can upgrade your tariff to one with a more suitable data allowance

jonsie · ‎15-11-2018

No, you can't swap numbers between accounts. You would have to upgrade your tariff or wait until the contracts are due to end and then change the numbers but that won't sort your need for more data now.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎15-11-2018

Swapping numbers would mean you would lose one of them.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Number swap

Cancelling subscrption

Not renewing my contract

3G switch off

no service after porting number

Phone Upgrade