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Number swap between 2 contracts on 02

AC87
Level 1: Joiner
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So I have had an ongoing issue with the numbers changing over, I have spoken to 24 people from 02 over the course of 8 days, many of which keep cutting me off or passing me from pillar to post through various teams who still haven't rectified the problem. How hard can this be really? All I am asking for is my number from my surface pro x to be swapped with my sim contract phone number for my phone. Ringing 202 isn't getting me anywhere and I am still waiting on the complaints department to call me back from Monday. Please help I need my original phone number back on my phone, I have already missed 9 calls through work and I am expecting important phone calls from the solicitors, courts and social workers not to mention the NHS for ongoing problems. This is not acceptable at all

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Bambino
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@O2Daniel Can you please help @AC87?

I DO NOT WORK FOR O2



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AC87
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Thank you

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O2Daniel
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Thanks for the tag @Bambino slight_smile 

 

@AC87 I can certainly have a look into this for you. I will private message you to discuss this further slight_smile 

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