Number port incomplete

[Sh2022]

Hi! I submitted the online form to move my number over to o2 on Saturday. With the bank Holidays I expected some delay, so was no issue that it took until yesterday morning for my old Vodafone Sim to be deactived.

My o2 sim appears to still be linked to the temporary number, rather than my old number, just under 24 hours later. When I call my old number I get the o2 voicemail, so some of the transfer seems to have worked. When can I expect to get access to my number, as it is needed for logging in to online accounts.

Thanks!

[pgn · Accepted solution]

Nobody here can access your account, @Sh2022 - and as it is Friday, with another bank-holiday weekend ahead of us, your best bet is to call the Sales team after 8am on 0800 081 0255, or reach out to O2's Sales team via Social Media, links below. Good luck!

[Breanna]

Hi @Sh2022 were you able to get in touch with O2 about this?