Number not transferred

[Geoff88]

I transferred to O2 last week. I provided my old mobile number and PAC code from my previous supplier and asked that the number be transferred to my new O2 SIM. I have installed the SIM and the phone works but the number has not transferred. I cannot get hold of anyone in O2 to help resolve this.

[gmarkj · Accepted solution]

You will need to submit the request again unfortunately @Geoff88.
Try this link:
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number/online-form
There is also some help from o2 here:
https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number