Number hasn't ported over

[Dan33]

Hi,

I recently signed up for a pay monthly O2 sim card moving over from Three. I entered my PAC code when I applied late last week, but having put the new Sim into my phone, the number hasn't ported over.

Do I need to do anything? Currently appear to have two contracts running.

Thanks,

Dan

[jonsie · Accepted solution]

This looks like something you’d need to call O2’s customer service team about – give them a call on 202 or 0344 809 0202