on 25-06-2024 09:03
25-06-2024 09:09 - edited 25-06-2024 09:10
25-06-2024 09:09 - edited 25-06-2024 09:10
It should happen immediately. Have you rebooted the phone?
We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum.
You need to contact O2.
If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help. Or call them on 202 or 0344 809 0202 (contract)
4445 or 0344 809 0222 (PAYG)
Guide: How to find help & contact O2
Veritas Numquam Perit
on 25-06-2024 09:25
If you mean you have moved your number from another network, it can take a couple of days to settle down @Sharonroberts66 .
Did you get a message to the number you are keeping telling you when the move will happen?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 25-06-2024 11:12
Duplicate https://community.o2.co.uk/t5/Pay-Monthly/Number-change/td-p/1728019