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Number change

Sharonroberts66
Level 1: Joiner
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I have just changed my number, how long before it will be active?

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Cleoriff
Level 94: Supreme
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It should happen immediately. Have you rebooted the phone?

 We're just customers like you but it sounds as if you need someone to access your account which can't be done from the forum.

You need  to contact O2.

If you message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG) , they should be able to help. Or call them on 202 or 0344 809 0202 (contract)

4445 or 0344 809 0222 (PAYG)

Guide: How to find help & contact O2 

Veritas Numquam Perit

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gmarkj
Level 66: Unequalled
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If you mean you have moved your number from another network, it can take a couple of days to settle down @Sharonroberts66 .

Did you get a message to the number you are keeping telling you when the move will happen?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
Level 94: Supreme
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Duplicate https://community.o2.co.uk/t5/Pay-Monthly/Number-change/td-p/1728019

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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