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Level 1: Joiner
Posts: 1
Registered: ‎17-05-2020

Number change

I rang o2 yesterday and requested a number change. I did it yesterday morning and still nothing. I’ve no signal on my phone either.
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Posts: 87,991
Topics: 738
Registered: ‎14-01-2013

Re: Number change

@Murray14 

When you rang O2, did they agree to a number change?

Keep rebooting your phone.

If nothing happens then use Skype to contact them, from the guide here

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Posts: 101,941
Topics: 550
Solutions: 12,994
Registered: ‎04-04-2012

Re: Number change

@Murray14 

As your sim has gone offline it means the number change has started.

Reboot your phone every 30 mins until you get a signal which will indicate the change is complete.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Community Manager
Posts: 565
Registered: ‎07-05-2020

Re: Number change

Hey @Murray14 just checking if the number change went throuh or if you still need assistance with this?

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