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Number Transfer Issues

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TC3
Level 1: Joiner
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on ‎15-10-2021 10:09

on ‎15-10-2021 10:09

I have used my PAC code to transfer my number from Three to O2, the switch is set for today, however for some reason when anyone calls me or texts me it goes through to what i believed was my now defunct SIM on my old phone....

Any ideas?

 

Thanks in advance 

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gmarkj
Level 66: Unequalled
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on ‎15-10-2021 10:35

on ‎15-10-2021 10:35

The switch will happen at some point today and you will know when as the old sim will stop working.

Keep turning the new phone off and on @TC3...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 66: Unequalled
  • 12045 Posts
  • 94 Topics
  • 1122 Solutions
Registered:

on ‎15-10-2021 10:35

on ‎15-10-2021 10:35

The switch will happen at some point today and you will know when as the old sim will stop working.

Keep turning the new phone off and on @TC3...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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