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moodybluetwo · ‎26-05-2020

Hi...Im in the prosess of changing to O2...I have got my PAC and applied to change on line. That was Saturday....as yet I have had no confirmation it has been recieved so at this time Im carrying 2 phones with me. Will I get a confirmation email anytime ?

MI5 · ‎26-05-2020

@moodybluetwo

Maybe today as yesterday was a bank holiday and nothing happens over the weekend.

If you dont hear anything, chase them up Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎26-05-2020

@moodybluetwo

Maybe today as yesterday was a bank holiday and nothing happens over the weekend.

If you dont hear anything, chase them up Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

moodybluetwo · ‎27-05-2020

Ok thanks..its being changed tomorrow....can I put the sim card in tonight?

MI5 · ‎27-05-2020

@moodybluetwo

Yes you can.
reboot it a few times tomorrow until it transfers over.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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