You can only cancel without penalty if within 28 days of starting your contract
Additionally, to do so you need to contact O2 directly (this isn't O2 here)
All numbers are in this guide Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.
Finally, the rpi increase is covered in the T&C's you signed, so that is not a valid reason to cancel outside of the 28 day period.
For the record, no one is tracking you....... yet
@Kutamba If you are receiving nuisance texts, block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:
How to block a number:
Track usage, upgrade and more with our new look app.Download My O2