Notifying my PAC

[SusanGG]

I am trying to transfer from Tesco O2 to O2 but none of the available methods are working. I would appreciate any help. Thank you

[MI5]

@SusanGG 

How to here https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

Numbers to call O2 on here if needed Guide: Coronavirus Community Help and Support 

[SusanGG]

I’m sorry,link doesn’t work.

[MI5]

Which one @SusanGG ?

This one? https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

[SusanGG]

It’s working now. But I can’t get any of the methods to work. As I’m paying 2 bills I would be better cancelling my O2 contract but I can’t do that either. They should assign some of the sales team to other duties. This is causing time, money and stress.

[MI5]

@O2Lisa 

Can you help here too please?

[O2Lisa · Accepted solution]

Hi, thanks for the tag @MI5. I will private message you now @SusanGG 

[MI5]

Thank you