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Notify old service supplier?

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Davydomes
Level 1: Joiner
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on ‎08-01-2022 15:15

on ‎08-01-2022 15:15

Hello everyone, I am in the process of switching from Virgin to O2 keeping my current number.  Do I need to inform Virgin to get my DD cancelled or will this automatically happen when O2 aquires my number?

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madasaf1sh
Level 78: King of Kings
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on ‎08-01-2022 15:22

on ‎08-01-2022 15:22

@Davydomes 

 

Your account will be closed by Virgin Mobile, once the port goes through. 

 

Do not cancel the direct debit until your final bill from Virgin is paid.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12200 Posts
  • 72 Topics
  • 3249 Solutions
Registered:

on ‎08-01-2022 15:22

on ‎08-01-2022 15:22

@Davydomes 

 

Your account will be closed by Virgin Mobile, once the port goes through. 

 

Do not cancel the direct debit until your final bill from Virgin is paid.

--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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