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Notify old service supplier?

Davydomes
Level 1: Joiner
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Hello everyone, I am in the process of switching from Virgin to O2 keeping my current number.  Do I need to inform Virgin to get my DD cancelled or will this automatically happen when O2 aquires my number?

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madasaf1sh
Level 76: Forum Legend
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@Davydomes 

 

Your account will be closed by Virgin Mobile, once the port goes through. 

 

Do not cancel the direct debit until your final bill from Virgin is paid.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10171 Posts
  • 55 Topics
  • 3012 Solutions
Registered:

@Davydomes 

 

Your account will be closed by Virgin Mobile, once the port goes through. 

 

Do not cancel the direct debit until your final bill from Virgin is paid.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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