Solved: Re: Notifications

Faz2695 · ‎01-10-2019

Hi . I upgraded to Samsung s10. My notifications are all messed up. They work when my phone is outside of a handbag or pocket. But not inside a handbag or pocket.

MI5 · ‎01-10-2019

@Faz2695

Check if you have pocket mode on?

If so, this will put the phone into deep sleep whilst in pocket so will not be checking for any app activity.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎01-10-2019

@Faz2695

Check if you have pocket mode on?

If so, this will put the phone into deep sleep whilst in pocket so will not be checking for any app activity.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎03-10-2019

Great suggestion @MI5 I didn't know pocket mode was a thing! @Faz2695 have you checked to see if this setting is on?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Notifications

i want VAT bills

Upgrade

My mum got scammed and o2 are doing nothing about ...

Change Direct Debit details (new bank)

O2 refresh upgrade with ongoing device plan