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Note 9 out of stock?

shezyb
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Hi, I was one of those who had a note 7 who cried letting it go and got stuck on a edge 7 contract. Now that contract is up at the same time as Note 9 launch I bit the bullet and ordered one. I've recieved an email 2 days ago saying it is out of stock and when I go to my orders it's still in progress. The release date is tomorrow. Does anyone have any idea what's going on? Thanks xxx
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Cleoriff
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Hi @shezyb

It will be showing out of stock until release day. Once your order is processed (when they have stock) you will receive an email which will allow you to track your order

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

Veritas Numquam Perit

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Cleoriff
Level 94: Supreme
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Hi @shezyb

It will be showing out of stock until release day. Once your order is processed (when they have stock) you will receive an email which will allow you to track your order

https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

Veritas Numquam Perit

Girl in a jacket
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Glory1
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Hi @shezyb

 

As we are all customers like yourself, we'd have no idea what's happening. Your best bet is to contact Customer Services http://www.o2.co.uk/contactus  asking them to clarify the situation.

 

Personally I would avoid live chat and speak to Customer Services who should know what's going on. O2 may have been inundated with pre-orders for the Note 9 over and above what Samsung have allocated. 

 

Good luck and welcome to the forum Welcome

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


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shezyb
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Thanks guys for the info. That helps alot xxx
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Cleoriff
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No problem @shezyb. Enjoy your phone when you get it and welcome to the forum Welcome

Veritas Numquam Perit

Girl in a jacket
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