cancel
Showing results for 
Search instead for 
Did you mean: 

Note 7 upgrade

kilbysan
Level 1: Joiner
  • 7 Posts
  • 1 Topics
  • 0 Solutions
Registered:

So when are O2 supposed to be shipping the Note 7 pre-order units?

 

CPW & Samsung are already shipping for Tuesday delivery and O2 is silent.

 

My order still sits at processsing.

 

Anyone have any ideas?

Message 1 of 23
3,002 Views
22 REPLIES 22

MI5
Level 94: Supreme
  • 144064 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
Depending on stock and supply from Samsung.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 11 of 23
1,335 Views

Cleoriff
Level 94: Supreme
  • 122758 Posts
  • 826 Topics
  • 7463 Solutions
Registered:

@MI5 wrote:
Depending on stock and supply from Samsung.

Yes but it doesn't actually say that....therefore 'implies' you will be getting the Note 7 from O2 on the 2nd September....

Veritas Numquam Perit

Girl in a jacket
Message 12 of 23
1,330 Views

MI5
Level 94: Supreme
  • 144064 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
I'm sure it says it in the small print.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 23
1,327 Views

Glassbeard
Level 3: Thinker
  • 72 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Mine turned up yesterday.  No sign of the GearVR though which was supposed to come with it and no communications.  Just a bit on the delivery manifest saying "GearVR - 0"

Message 14 of 23
1,300 Views

MI5
Level 94: Supreme
  • 144064 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
Usually, you would only get the freebies after the 14 day cooling off period, in case you changed your mind and returned the phone.
There must a process to claim it later though @Toby ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 15 of 23
1,298 Views

PhoneChanger
Level 30: Meditator
  • 1343 Posts
  • 65 Topics
  • 101 Solutions
Registered:
The Gear VR is supposed to be included with the phone (according to Samsung and other mobile suppliers) however my guess is O2 are out of stock on those, so they should follow on a back order, but I would still raise this with Customer Services
Message 16 of 23
1,287 Views

Toby
  • 11577 Posts
  • 520 Topics
  • 213 Solutions
Registered:

Hi guys,

Some info directly from Samsung below:

"Due to unprecedented pre-order demand for our new Samsung Galaxy Note7, the delivery date for some customers may be slightly delayed. We are working closely with our carrier and retail partners to fulfil customer demand as quickly as possible."

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 17 of 23
1,283 Views

MI5
Level 94: Supreme
  • 144064 Posts
  • 634 Topics
  • 27591 Solutions
Registered:
Called it ^^^
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 18 of 23
1,277 Views

Glassbeard
Level 3: Thinker
  • 72 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I guess I was one of the lucky ones (and possibly because I got the pre-oder in on the day it opened as i'm too much of a Note Fanboy...) I shall see about the GearVR.  They appear to have changed the worrding on the current note 7 purchace page to say the GearVR will only be available whilst stocks last...

Message 19 of 23
1,273 Views

Cleoriff
  • 122758 Posts
  • 826 Topics
  • 7463 Solutions
Registered:

As I said on another thread...I am not sure why O2 think the demand is unprecedented? It's a long awaited flagship phone which has received excellent press/reviews...?

Veritas Numquam Perit

Girl in a jacket
Message 20 of 23
1,270 Views