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Level 1: Joiner
Posts: 2
Registered: ‎03-03-2019

Re: Note 10 plus 5g pre-ordered delivery.

I'm still waiting for a dispatch message, i phoned o2 and they said i should recieve on the 23rd but they can't gurantee it?? Not sure how they can't gurantee delivery on the day the phone is released else what is the point of a pre order??  

Level 3: Thinker
Posts: 73
Registered: ‎06-11-2018

Re: Note 10 plus 5g pre-ordered delivery.

You wont get a dispatch message until very late today or early hours of tomorrow morning. Thats how it works with o2
Level 1: Joiner
Posts: 1
Registered: ‎22-08-2019

Re: Note 10 plus 5g pre-ordered delivery.

My order is still saying in progress and when i asked via o2 chat for an update, i was told there is no further information about dispatch date. It will be dhl apparently
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Level 3: Thinker
Posts: 73
Registered: ‎06-11-2018

Re: Note 10 plus 5g pre-ordered delivery.

They are still taking pre orders until around 10pm so nothing with dispatch yet
Level 1: Joiner
Posts: 1
Registered: ‎22-08-2019

Re: Note 10 plus 5g pre-ordered delivery.

Delivery should be tomorrow depending on number of orders taken and stock available. The earlier you ordered the higher chance you'll receive your phone on launch day.
Level 2: Apprentice
Posts: 11
Registered: ‎15-08-2019

Re: Note 10 plus 5g pre-ordered delivery.

I think it would be a good idea if the change the tracking update to "at warehouse awaiting dispatch", a timeline of the progress from pre-ordered till o2 dispatch it so that we all kind of feel at ease. Smiley Happy
Level 1: Joiner
Posts: 12
Registered: ‎17-07-2019

Re: Note 10 plus 5g pre-ordered delivery.

Still no email or text regarding dispatch looks, like won't be getting it on release date even though I ordered it soon as it went live on website to preorder
Level 2: Apprentice
Posts: 11
Registered: ‎15-08-2019

Re: Note 10 plus 5g pre-ordered delivery.

Same, I checked the status and it remains unchanged I will continue to wait and see what happens later today. Let's hope it does changed... *fingers crossed*.
Level 1: Joiner
Posts: 7
Registered: ‎10-08-2019

Re: Note 10 plus 5g pre-ordered delivery.

I pre orderd on the 8th and had no email or text from o2 regarding dispatch either. I am a new customer and unable to track the order status on my o2.

Level 1: Joiner
Posts: 1
Registered: ‎30-07-2018

Re: Note 10 plus 5g pre-ordered delivery.

I'm in the same boat waiting for this to change to dispatch I pre ordered on the 8th and still no change rang o2 and they cant guarantee delivery today