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As said not sure if this has already been discussed but just to let people know you CAN now make payments towards your device plan using the online payment system.
To do this:
Go on My O2 and under your airtime plan click on "make a payment"
(do not click on the make a payment link under device plan)
On the first page you will now notice you have the option of paying your airtime plan or your device plan, with a description of each beside them.
Click on device plan and wait for the second set of options to come up.
When they do you now have the option of
"Monthly payment" or "other amount" again with the relevant values beside them.
Hope this helps the many who visit here with device plan issues, and maybe one of the community staff could confirm the feature with O2 online.
To do this:
Go on My O2 and under your airtime plan click on "make a payment"
(do not click on the make a payment link under device plan)
On the first page you will now notice you have the option of paying your airtime plan or your device plan, with a description of each beside them.
Click on device plan and wait for the second set of options to come up.
When they do you now have the option of
"Monthly payment" or "other amount" again with the relevant values beside them.
Hope this helps the many who visit here with device plan issues, and maybe one of the community staff could confirm the feature with O2 online.
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Kudos for finding that......
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It has been discussed but we have been advising people to call in. Great you have found this @viridis many thanks.
