Not registered on network

[DeclanNigel]

I have been to various locations away from my home for the past few days and my phone does not work with the message "Not registered on network".

Please send me help via email to:  declan.n.pritchard**Personal info**

[MI5 · Accepted solution]

@DeclanNigel 

You'll need to call customer service.
Numbers here including a Skype option Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

[MI5]

@DeclanNigel 

Some things to try here also Guide: Is the network down for me or everyone? 

[DeclanNigel]

I followed your instructions and got through to customer service. They told me how to reset my phone and now all is good.

Many thanks

[MI5]

You're welcome