Not receiving some texts

shorty · ‎10-11-2017

I am not receiving all of my texts it's been going on for about 2 months now and it's now getting on my nerves because I'm being accused of ignoring people. Has anybody got any ideas please help me !!!!!!!!!!!!!!!

MI5 · ‎10-11-2017

Might just be a build up of static on your sim.
Take it out the phone and give it a wipe with a soft dry cloth.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

shorty · ‎10-11-2017

I've just done that so let's see if that works.

MI5 · ‎10-11-2017

We'll have to think of something else if not.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-11-2017

@shortyJust send a test text to the contact you are having problems with. Ask them to reply immediately. Or call them and ask them to text you asap..... This should indicate whether its fixed or not...

Veritas Numquam Perit

jonsie · ‎10-11-2017

Try this ::

In network settings select another provider instead of O2. You will get an error message so then select O2 again. Any stuck messages should then clear and texts should start coming through.

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