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Not receiving messages

Lauri
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, 

I recently changed to an eSIM and I’m not able to receive text messages. 

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MI5
Level 94: Supreme
  • 148716 Posts
  • 640 Topics
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Registered:

@Lauri 

Check guide Guide: Text Message Tips (not sent or received) 

or contact O2 to check Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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