Not received simcard

[Q1A2S3I4M5]

It's been nearly 2weeks and I have not received my new simcard. Called o2 a few days ago and they said it was pending approval. Does it usually take this long?

[jonsie · Accepted solution]

Affordability checks can take days

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255